Sunday, January 18, 2009

What a busy night !!!!

There was a reservation for eight people tonight. We predicted that it was going to be a busy night, which made everybody pretty nervous when the night came. When the table came, it was okay! And we thought "That's it for tonight!". Around 6:30, a phone call came in. TWENTY PEOPLE reservation at 7 o'clock !!!!!!!!!! Oh my, oh my. We weren't really ready for that large of crowd. So I made a choice of making a phone call to Tom, the owner. "Rescue us, Tom!!" sigh. Lucky us, two of Maji hostesses were in the party of twenty, Haney and Sandy. sigh. Then we made another choice of shutting Maji down, again. sigh. For customers whom were about to coming during that half hour, we are really sorry that we miss the chance to serve you. Because we value our service and food quality the most, that is why we would never let our customers dine in a situation we can't handle. Even though it may upset the customers, from the chef's point of view, I wouldn't allow our service nor quality to fall under our standard while they dine in. I try not to. The night was over. Today we definitely learn from the situation. Hope we don't disppoint our customers again. I extremely appreciate Tom, Haney and Sandy. Thank you for rescuing us! Thank you, Claire and Alric. Always stay by my side. Finally, thanks to all the customers for such tolerance. Last day til' my dayoff. Yay! Going off to sleep.

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